CANCELLATION / REFUND POLICY
Over the years SURAJ has developed a unique model of education by involving different stakeholders & extending holistic support to children from their early lives to the child becoming self-reliant.
1. Donations
Suraj NGO is grateful for your generous support. Please note that all donations made to Suraj NGO are final and non-refundable. Once your donation is processed, it cannot be canceled or refunded. We encourage you to review your donation before finalizing your contribution.
2. Event Registration
For paid events or programs hosted by Suraj NGO, refunds may be considered in exceptional circumstances. We encourage you to reach out to us directly if you need assistance with any event registration issues.
3. Refund Exceptions
In rare cases, such as duplicate payments or processing errors, Suraj NGO may review the situation and offer a refund. Each case will be evaluated individually, and refunds will be issued at the discretion of Suraj NGO.
Refunds, if applicable, will be processed within a minimum of 7 days and a maximum of 21 days, depending on the nature of the request and verification process.